Shipping & Returns
Information about our shipping methods, delivery times, and return procedures.
Shipping Information
Standard Shipping
3-5 business days
$8.95
Free on orders over $150
Express Shipping
1-2 business days
$14.95
Free on orders over $250
International Shipping
7-14 business days
$24.95+
Varies by destination
Free Shipping on Premium Products
All signature collection items qualify for free shipping regardless of order value.
Shipping Destinations
We currently ship to the following regions:
| Region | Estimated Delivery | Shipping Cost |
|---|---|---|
| United States (Contiguous) | 3-5 business days | $8.95 (Free over $150) |
| United States (Alaska & Hawaii) | 5-7 business days | $12.95 |
| Canada | 5-10 business days | $19.95 |
| Europe | 7-14 business days | $24.95 |
| Asia Pacific | 10-15 business days | $29.95 |
| Rest of World | 14-21 business days | $34.95 |
Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not entirely happy, we accept returns within 30 days of delivery for a full refund or exchange.
Eligible for Return
- Unused items in original condition
- Items with original packaging and tags
- Items returned within 30 days of delivery
- Items with proof of purchase
Not Eligible for Return
- Used or damaged items
- Personalized or custom-made items
- Items without original packaging
- Items returned after 30 days
Return Process
- Initiate a Return: Contact our customer service team or log into your account to initiate a return request.
- Receive Return Label: We'll email you a prepaid return shipping label (return shipping fees may apply).
- Package Your Return: Securely pack the item(s) in the original packaging if possible.
- Ship Your Return: Attach the return label to your package and drop it off at the designated carrier location.
- Refund Processing: Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Return Shipping Fees
A return shipping fee of $8.95 will be deducted from your refund unless the return is due to our error or a defective product.
Frequently Asked Questions
Need More Help?
If you have any questions about shipping, returns, or exchanges, please don't hesitate to contact our customer service team.
Contact Us | Email: support@manufact.com | Phone: +1 (212) 555-7890